Privacy Policy

This privacy policy was last updated on January 11th, 2021.

At ChewConn, we're serious about the security of the data on our servers and the protection of the privacy of our users. We continually take steps to protect your information against loss, misuse, unauthorized access, unauthorized disclosure, manipulation, or destruction.

This Privacy Policy describes how data is handled by ChewConn. Please also consult your rights and disclosures required by the CCPA.

Your data at ChewConn

When you use ChewConn, you send pieces of data to ChewConn; this can be a name, an e-mail address, usage data of the mobile application, or information relating to a restaurant. Other data is generated implicitly by your use of ChewConn, e.g. log data. We use this information for internal analytical purposes to improve the product for you. Furthermore we employ other companies to perform tasks on our behalf and may need to share this information with them to provide services to you. We do not sell your data to third parties.

Log data

ChewConn records certain requests and transactions in log files. This log data is used for troubleshooting, statistics, analytics, quality assurance, and to monitor system security and can be analyzed to that end. ChewConn can publish anonymous statistics under the condition that no personally identifiable information can be derived from such statistics.

ChewConn also uses Google Analytics and Google Firebase Analytics (for iOS and Android apps) to compile usage statistics. These services are provided by Space Pencil, Inc. and by Google, Inc., respectively. Their privacy policies can be found at http://www.google.com/privacy and https://firebase.google.com/terms/analytics.

Cookies

When you use ChewConn, the service can store cookies on your computer. Cookies are little pieces of information that can help identify your browser and that can store information for future visits, e.g. your language preferences. ChewConn uses cookies to track usage, to improve ease-of-use and the overall user experience, and to manage advertising inventories.

Most Internet browsers automatically accept cookies. You may however configure your browser at any time in such a manner that no cookies are saved on your computer or that an indication always appears when you receive a new cookie.

ChewConn's services may in principle be used without accepting cookies, although individual functions may thereby be limited.

You can choose to disable cookies but this may limit your ability to use ChewConn's service.

Inactive accounts

ChewConn can delete user-accounts at its own discretion, for example if they remain inactive for a long period of time or are found to violate the Terms of Service. Additionally, users may delete their own accounts via the web interface or by emailing ChewConnMailer@gmail.com.

Unauthorized access

ChewConn implements several mechanisms to prevent unauthorized access to accounts and other data. User-accounts are protected by passwords. You should choose a secure password and ensure its confidentiality to prevent unauthorized access to your account.

Plain-text passwords are not stored in any ChewConn database. Instead, an encrypted version of each password is stored, and when a user authenticates with their password, the encrypted versions are compared for equality. ChewConn uses Devise for user management.

Payment processing

ChewConn employs Stripe for managing payments. You can find the privacy policy here. To make payments as easy and user-friendly as possible, ChewConn sends your name and e-mail address to Stripe during a payment process. All this information would be requested by the provider anyway.

Third-party software

ChewConn uses third-party software to improve the user experience and increase application security. Below we list the utilized third-party services and provide a link to their privacy policies where possible.

ChewConn Website ChewConn iOS Application
  • Apple: the platform hosting iOS applications
  • Firebase: tracking app events and interactions
  • GitHub: code and version management

Sharing personal information

ChewConn uses personal information according to the Terms of Service and this Privacy Policy.

ChewConn may share personal information with other companies or individuals only in the following limited circumstances: (i) ChewConn has your consent; (ii) ChewConn has good faith that there is a legal obligation to share the data; (iii) ChewConn needs to access or share the data to protect the security of the service or of others users' data; (iv) ChewConn needs to access or share the data to protect ChewConn's rights and property or to enforce the Terms of Service.

Data retention

We shall only retain your data for as long as is legally necessary or in accordance with the purpose for which they were processed. If we carry out analyses, we shall store your data until the analysis has been concluded. If we store your data on the basis of a contractual relationship with you, these data will remain stored for at least the duration of the contractual relationship and at most for the duration of the limitation periods within which any claims may be brought by or against us, or for the duration of statutory or contractual duties of retention.

Legal basis

We shall only process your Personal Data in accordance with principles of data protection and if there is a legal basis to do so. If in furtherance of the establishment or implementation of our contract, it shall serve as the legal basis. Otherwise, we have an interest in continuously improving our Services, adjusting our Services in line with your needs and showing you advertising that may be of interest to you. This is necessary in order to develop our Services further, as well as to be able to finance and guarantee the security of our Services. We act on the presumption that our interests are predominant. If you have consented to data processing, this consent will apply.

Your rights

You have the right to exercise your data protection rights at any time and to request information as to whether and which personal data relating to you has been processed by us. You may also arrange for your personal data to be corrected, blocked or cancelled at any time in writing, enclosing appropriate proof of your identity, by contacting the following address:

ChewConnMailer@gmail.com

We reserve the right to exchange correspondence with you in this regard.

Please note that we may be required to retain your personal data in part even after a request for blocking or cancellation under the terms of our statutory or contractual retention requirements (such as for accounting purposes) and in such an eventuality will only block your personal data insofar as necessary for this purpose. In addition, the cancellation of your personal data may have the effect that you are no longer able to acquire or use the Services registered by you. Under certain circumstances, you have the right to require us to provide you or a third party specified by you with your personal data in a commonly used format.